Abstract
This paper forms a novel approach to why emerging economies should pay increased attention to business process management in running state-owned institutions, which play a central role in shaping economic policies, regulating financial institutions, and maintaining monetary stability. Despite significant attention to Business Process Management (BPM) in private-sector organizations, its implementation and benefits within public-sector entities still need to be explored, particularly in emerging economies. This study seeks to provide more insight into this gap by examining how BPM practices enhance public institutions' efficiency, transparency, and adaptability in developing countries. The findings contribute to the existing literature by highlighting the potential of BPM frameworks to drive improved governance and economic
outcomes in public-sector institutions.
Keywords: State-owned institutions, Public institutions, Operational performance, Economic
policies, Business Process Management
Reference:
Gerald Korir (2024). Business Process Management as Seen from an Emergent Economy Lens. Acta Wekerleensis, 2024(1), pp. 77-84.
